Scheduling

WHAT KIND OF APPOINTMENT DO YOU NEED?

• Spay or Neuter — New Client

  Part 1: Informed Consent

  Bring your pet in for a wellness exam to discuss the spay/neuter procedure with a vet – please email the clinic to schedule that pre-surgical appointment: [email protected]

  This is a legal requirement for us to perform the surgery – you must complete Informed Consent before we can schedule the surgical procedure.

  For folks with financial or travel restrictions ONLY, there is an option for Informed Consent which does not require a pre-surgical visit – use the calendar above to sign up for a conference call. Make sure to record the date/time, phone number, and PIN as you must call in (we do not call you). Once you complete that, email us to schedule surgery: [email protected]

  If you have a purebred cat, we require the pre-surgical wellness exam to discuss the increased anesthetic risk due to the higher incidence of heart issues such as hypertrophic cardiomyopathy.  Purebred cats cannot have Informed Consent via the conference call.

  If you have a feral/outdoor cat, please email the clinic directly at: [email protected]

  Surgeries are booking out roughly 12-16 weeks after completion of Informed Consent. During Summer months, dog spays may even exceed 16 weeks.

  Part 2: Surgical Day

  Once you’ve received an overview of the procedure, preparatory process, after-care and associated risks, email the clinic to schedule surgery at:

  [email protected]

  Email is preferred, otherwise:

  Please call our main line (608) 405-3148 

  then press 3,

  then press 1.

  (New Client > Spay or Neuter)

• Spay or Neuter — I’ve Been There Before

  Email is our preferred method for scheduling spay/neuter for returning clients: please email us at: [email protected]

  If you’d like to schedule over the phone, please call our main line (608) 405-3148

  then press 2,

  then press 1.

  (Current Client > Schedule)

  Very often, our phone tree will guide your call to the voicemail; leave a message with as much information as possible and we will return the call as soon as we are able to.  One important note is that when we call you back, our number will show up as unknown or restricted on your caller ID (a quirk of how the phone tree works with Google Voice).

• Wellness

  Email is our preferred method for scheduling wellness appointments, for new clients or current clients; please email us at: [email protected]

  If you’d like to schedule over the phone, please call our main line (608) 405-3148

  Very often, our phone tree will guide your call to the voicemail; leave a message with as much information as possible and we will return the call as soon as we are able to.  One important note is that when we call you back, our number will show up as unknown or restricted on your caller ID (a quirk of how the phone tree works with Google Voice).